My work typically sits at the intersection of business strategy, platform architecture, product ownership and delivery leadership.
I help organisations move from broad transformation ambition to clear roadmaps, scalable platform decisions and practical delivery outcomes.
Shaping Salesforce, ServiceNow and enterprise platform strategies that are aligned to business outcomes, user needs and long-term maintainability.
Turning complex business problems into product roadmaps, prioritised features, user stories and delivery plans that teams can execute.
Leading platform-led transformation across workflow automation, service management, supplier management, customer service and enterprise operations.
Identifying where AI can genuinely improve productivity, decision-making and user experience without creating unnecessary complexity or hype.
Creating the governance, stakeholder alignment, release discipline and adoption approach needed to turn technology delivery into real business value.