Experience & Expertise

Two decades of delivering enterprise transformation across global organizations

I work best where business complexity, platform strategy and delivery reality meet.

My background spans investment banking, ServiceNow consulting, Salesforce product leadership and AI-enabled enterprise transformation. I am comfortable working with senior stakeholders, but I also like getting close enough to the technology to understand what will actually work.

Across roles at Diageo, NewRocket, HSBC, Credit Suisse and Barclays, I have led transformation across enterprise platforms, operating models, risk technology, procurement, supplier management and workflow automation.

What I bring is a practical mix of strategy, architecture, product thinking and delivery leadership. I enjoy simplifying complex problems, shaping clear roadmaps and building solutions that create measurable value.

Key Strengths

📱

Product Management

Product strategy, roadmap development, feature prioritization, and cross-functional team leadership to deliver customer-centric solutions.

🎯

Strategic Leadership

Programme governance, stakeholder management, and strategic roadmap development for enterprise-scale transformations.

🌍

Global Delivery

Leading distributed teams across UK, EMEA, APAC, and offshore locations with proven Agile/DevOps methodologies.

🔧

Platform Expertise

Deep technical knowledge of ServiceNow, Salesforce, SAP, and enterprise integration architectures.

💡

Innovation Focus

Embedding automation, process optimization, and practical solutions to drive business value.

Professional Background

Product Management & Strategy

Leading product strategy and delivery for enterprise platforms, defining product vision, roadmaps, and go-to-market strategies. Expert in customer discovery, feature prioritization, and cross-functional collaboration to build products that solve real business problems.

Investment Banking & Financial Services

Delivered critical risk management and compliance platforms for global financial institutions, managing regulatory deadlines and complex stakeholder landscapes.

Enterprise Procurement & Supply Chain

Led procurement transformation programmes, implementing supplier collaboration platforms and AI-powered intelligence systems managing 30,000+ suppliers.

Platform Implementation & Integration

Architected and delivered ServiceNow, Salesforce, and multi-platform integration solutions across ITSM, CSM, SecOps, and GRC modules.