OpsHandover

Operational readiness tracking platform for managing project handovers from delivery to business-as-usual operations.

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The Handover Challenge

The transition from project delivery to business-as-usual operations is one of the riskiest phases in any transformation program. Teams often discover critical gaps only after go-live, leading to incidents, poor user adoption, and expensive post-launch fixes. Traditional handover processes rely on spreadsheets and email chains, making it difficult to track readiness across multiple dimensions.

OpsHandover provides structure and visibility to this critical phase, ensuring projects are truly ready before go-live decisions are made.

Handover Dashboard
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Handover Dashboard

High-level overview of all active handover projects with operational readiness scores, status indicators (At Risk, Not Ready, Ready), and critical gap tracking. Each project card shows target dates and last update timestamps to keep stakeholders informed.

  • ✓ Real-time readiness scoring
  • ✓ Risk-based status indicators
  • ✓ Critical gap highlighting
Task Tracking Interface

Detailed Task Tracking

Organize handover tasks by project phases with clear responsibility assignment. Track completion status, link evidence for each task, and monitor progress toward operational readiness. The 72% readiness score aggregates task completion and risk factors.

  • ✓ Phase-based organization
  • ✓ Evidence linking capability
  • ✓ Responsibility tracking
Enterprise Integrations
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Enterprise Integrations

Seamless connections with Jira Cloud for task syncing, ServiceNow for change records, and Slack for real-time notifications. Configure notification preferences including daily email digests and Slack alerts. Audit logging tracks all user actions for compliance.

  • ✓ Jira Cloud integration
  • ✓ ServiceNow sync
  • ✓ Slack notifications

Complete Handover Management

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Risk Identification

Automatic highlighting of critical gaps and unresolved high-priority issues that could impact go-live.

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Readiness Scoring

Aggregated operational readiness metrics combining task completion and risk factors into a single score.

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Evidence Management

Attach and link evidence for task completion, ensuring audit trail and compliance requirements are met.

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Smart Notifications

Real-time alerts via Slack and daily email digests keep stakeholders informed of progress and blockers.